Practice policies on confidentiality, comments and suggestions, data protection etc

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Announcements

Find out about all of the free NHS services available to support you as you go try to give up smoking.

Stay safe in the sun, including sunscreens, sunburn relief, heat exhaustion, eczema and moles. Summer holidays are great fun for children, but can bring risks. Find out more

01 Jul - 01 Oct
Change for Life

Would you like loads of tips and help to make changes for a healthier future? As part of Change4Life, you will receive tons of helpful information, recipes, tools, tips, and games for the kids.

BBC Health

UK radiotherapy 'lagging behind'

Too few UK cancer patients are receiving state-of-the-art radiotherapy care, experts from Cancer Research UK say.

Non-stick pan 'cholesterol link'

Scientists are concerned that exposure to chemicals used in non-stick frying pans could raise cholesterol levels in children after finding a link.

ME 'virus link' found in children

Scientists publish the results of a study on children that shows ME, or Chronic Fatigue Syndrome, could be caused by a virus.

Bipolar 'not linked to violence'

People with a mental illness are no more likely to be violent unless they abuse drugs or alcohol, a study suggests.

Diabetes drug advice 'not heeded'

A type two diabetes drug is still being prescribed in the UK two months after it was recommended for withdrawal, BBC Panorama learns.

Junior medics 'leaving training'

Nearly one in four junior doctors drop out of their NHS training after two years, figures show.

Gum and heart link 'breakthrough'

Scientists say they have established one reason why gum disease may increase the risk of heart disease.

Reading Arabic 'hard for brain'

Israeli scientists believe they have identified why Arabic is particularly hard to learn to read.

'No evidence' implants are toxic

Tests on a type of breast implant filled with an unapproved gel have shown no evidence they are unsafe, UK experts say.

Research into age-related illness

Edinburgh scientists are attempting to find the trigger which leads older people to develop dementia.

Yahoo Health

FDA relents from midodrine withdrawal plan (AP)

AP - Federal regulators have backed off a plan to remove a Shire PLC low blood-pressure treatment from the market after warning in August that the drug has not been proven effective.

Picking right blood pressure medicine challenging (AP)

AP - It's hard to predict which pills will best lower which patient's high blood pressure, but researchers are hunting ways to better personalize therapy — perhaps even using a blood test.

Cholera outbreak in Cameroon 'worst in 20 years' (AP)

AP - UNICEF says more than 300 people have died in the West African nation of Cameroon from the country's worst cholera outbreak in 20 years.

WHO wants faster, more flu vaccine production (AP)

CVS employee Mambo Muntanga, left, receives a flu shot from nurse practitioner Susan Brown, Friday, Aug. 27, 2010, in Rockville, Md. It's flu-shot season again, and for the first time health authorities are urging nearly everyone to get vaccinated — and people 65 or older even can choose to try a new high-dose version. (AP Photo/Evan Vucci)

AP - The vaccine used to contain the recent swine flu pandemic was effective, but health authorities will need to ramp up the speed and volume of production during the next global outbreak, a World Health Organization official said Monday.

Expert warns of complacency after swine flu fizzle (AP)

Robert Webster, chairman of the Department of Virology and Molecular Biology at St. Jude Children's Research Hospital in Memphis, Tenn., attends the Options for the Control of Influenza conference in Hong Kong Sunday, Sept. 5, 2010 in Hong Kong. Webster urged health authorities around the world to stay vigilant even though the recent swine flu pandemic was less deadlier than expected, warning that bird flu could spark the next global outbreak. (AP Photo/Vincent Yu)

AP - A leading virus expert urged health authorities around the world Sunday to stay vigilant even though the recent swine flu pandemic was less deadly than expected, warning that bird flu could spark the next global outbreak.

Cholera kills 41 in Central African nation of Chad (AP)

AP - Health officials in Chad say an outbreak of cholera in the Central African nation has killed at least 41 people.

Lack of Sleep May Be Linked to Childhood Obesity (HealthDay)

HealthDay - MONDAY, Sept. 6 (HealthDay News) -- Infants and preschoolers who don't get enough sleep at night are at increased risk for later childhood obesity, a new study suggests.

For Bonobo Males, Mom Is the Best Wingman (LiveScience.com)

LiveScience.com - To most human males, the thought of your mother anywhere near your sex life is probably horrifying. Not so for the bonobo, one of our closest primate relatives. A new study confirms that hanging out with mom boosts male bonobos' chances of getting intimate with a fertile female.

Clinical Trials Update: Sept. 3, 2010 (HealthDay)

HealthDay - (HealthDay News) -- Here are the latest clinical trials, courtesy of ClinicalConnection.com:

Keep Health in Mind When Planning School Day Menus (HealthDay)

HealthDay - MONDAY, Sept. 6 (HealthDay News) -- As parents prepare for their children's return to school, they need to remember that healthy meals and snacks are essential for learning.

MedPage Today

Sitting at Work Not Hazardous to Your Health (CME/CE)

(MedPage Today) -- Adverse health outcomes including cancer and cardiovascular disease can't be blamed on prolonged occupational sitting, at least not until additional clarifying research is done, a systematic review concluded.

Low-Carb Diet is Better When Rich in Veggies (CME/CE)

(MedPage Today) -- Eating a low-carbohydrate diet in which more fat and protein sources come from plants than animals may be protective against death, researchers say.

Parental Depression Common After Birth of Children (CME/CE)

(MedPage Today) -- More than a third of mothers and a fifth of fathers experienced at least one episode of depression in the 12 years after the birth of a child, British researchers found.

Childhood Obesity Woes Linked to Too Little Sleep (CME/CE)

(MedPage Today) -- Late bedtimes may exact a hefty price by contributing to childhood obesity, results of a prospective longitudinal study showed.

'Magic Mushrooms' Possible Tx in End-Stage Cancer (CME/CE)

(MedPage Today) -- The active ingredient in "magic mushrooms" -- psilocybin -- may be useful to treat the anxiety and stress associated with end-stage cancer, researchers suggest.

Nonstick Cookware May Raise Kids' Cholesterol (CME/CE)

(MedPage Today) -- Kids who eat food cooked in nonstick pots and pans may have higher levels of LDL cholesterol, a large cross-sectional study found.

Males at Greater Risk of Cognitive Impairment (CME/CE)

(MedPage Today) -- Mild cognitive impairment may be more common in men than in women, a new study shows.

Investigation Reveals More Woes for Rosiglitazone

On July 15 (MedPage Today) -- a day after the FDA completed two days of hearings on rosiglitazone (Avandia) -- a British advisory commission on drugs concluded that the product should be withdrawn from the market, according to an investigation conducted by BMJ.

Washington Week: Insurance, State Actions Top News

WASHINGTON (MedPage Today) -- Several studies highlighting insurance issues were released this week, including one on federal programs for kids and two others focused on employer-provided medical coverage.

FDA Approves New Eye Pressure Drop Formulation

WASHINGTON (MedPage Today) -- The FDA approved a new formulation of the drug bimatoprost (Lumigan) in a 0.01% solution as a first-line treatment to reduce elevated intraocular pressure in patients with open-angle glaucoma or ocular hypertension.

Confidentiality

Complaints

Access

Research

PALS

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Everyone working for the NHS has a legal duty to keep information about you confidential.

You may be receiving care from other people as well as the NHS and we may need to share some information about you. We only use or pass on information about you if people have a genuine need for it in your and everyone's interests. The sharing of some types of very sensitive personal information is strictly controlled by law.

You have a right of access to your health records. Requests for access must be made in writing and charges may apply.

In the event that we should have to correspond with children all post will be addressed to the individual concerned.

Complaints

If you have a complaint or concern about the service you have received from the doctors, or any of the staff working in this practice, please let us know.

We operate a practice complaints procedure as part of the NHS system for dealing with complaints. Our complaints system meets national criteria.

Access

Our health centre has suitable access for disabled patients.

All the patient areas including the waiting room, the consulting rooms and the toilets, have wheelchair access.

A hearing loop is in place at the front reception desk.

If you require one, there is a wheelchair available at reception.

There are designated disabled parking spaces in the car park.

Research

We are a research practice accredited by the Royal College of General Practitioners. Anonymous data about groups of patients in the practice may sometimes be used in our studies, and we may approach you with an invitation to take part in a study.

Dr Hilary Pinnockleads research in the practice and would be pleased to discuss any questions or concerns you may have.

PALS (Patient Advice and Liaison Service)

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.

What does PALS do?

In particular, PALS will:

Provide you with information about the NHS and help you with any other health-related enquiry
Help resolve concerns or problems when you are using the NHS
Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
Provide you with information and help introduce you to agencies and support groups outside the NHS
Inform you about how you can get more involved in your own healthcare and the NHS locally
Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.

Practice Information

For quick medical advice online or on the telephone contact NHS Direct