How to Make and Cancel an Appointment

On normal working days our Patient Coordinators are available between 8.00am and 6.30pm. During this time you are able to book appointments for any of our GP or Nurse Clinics as well as all of our additional services.

For GP appointments we are continuing to operate a system of telephone triage. This means you will need to call or fill out an online consultation first. If you are internet enabled then an online consultation can be the most convenient way of managing your health issues. You can fill out an online consultation form using eConsult, Monday to Friday from 8am to 7pm. Alternatively, please contact us by phone on 01227 284300

We appreciate this is a change to how we operated pre-pandemic. For further details and explanation please see our news article

All other types of appointment can be booked in person or over the phone.


Enhanced Access

For those who are unavailable during normal working hours, the Practice runs regular enhanced access surgeries between the following hours:

  • 6.30pm and 8.00pm Monday to Friday
  • 8am and 5pm Saturday and Sunday

Missed Appointments

If you miss your appointment, someone else will not be able to see a GP or nurse. Please ring in and cancel if you are unable to keep your appointment for any reason.