Estuary View Urgent Treatment Centre & Minor Injury Unit

During busy periods, waiting times will inevitably be longer but our aim is to see you as quickly as possible. You may also be referred to us by your GP, or other health professional. Or the Ambulance Service may bring you to the unit.

What is an Urgent Treatment Centre?

Urgent Treatment Centres (UTCs) are GP-led, open at least 12 hours a day, every day, offer appointments that can be booked through 111 or through a GP referral, and are equipped to diagnose and deal with many of the most common ailments people attend A&E for.

UTCs will also ease the pressure on hospitals, leaving other parts of the system free to treat the most serious cases. The UTC offer will result in decreased attendance at A&E, or, in co-located services offer the opportunity for streaming at the front door. All UTC services will be considered a Type 3 A&E.

FIND OUT MORE ABOUT WHAT UTCS ARE

What happens on arrival at the Urgent Treatment Centre and Minor Injury Unit?

On arrival a patient coordinator will ask for the following information;

• Name, address, date of birth, contact telephone number.
• Name and address of your GP.
• Nature of your injury or illness.

This information is added to a treatment form and all of the information is confidential.

Patients may be triaged and offered pain killers if appropriate.

Estuary View Medical Centre
Boorman Way
Whitstable
Kent, CT5 3SE

01227 284 309

Any life threatening or serious injury should be dealt with by your nearest Accident and Emergency department or call 999.