Access to Records & Data Protection Act Information for Patients

The Practice has a Data Protection policy, there is a patient information leaflet and the following poster is displayed for patients in the waiting areas:

Data Protection Act - Patient Information

We need to hold personal information about you on our computer system and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.

All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc

 To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others

 You have a right to see your records if you wish. Please ask at reception if you would like further details and a patient information leaflet. Alternatively if copies should be required please complete the Subject Access Request from that is embedded below. Please note, in some circumstances a fee may be payable.

COMPLETE A SUBJECT ACCESS REQUEST